Copy of Contact Us

We would love to talk to you about our shoes.You might find quick answers to some frequently asked questions here:

DO YOU HAVE ANY STORES?

We only sell online but we do offer free returns (for UK customers) so you are welcome to order extra sizes or styles and send back whatever isn’t required. If you need size and style advice please contact us at the email address below and we would be happy to help! We also offer sizing information on our product pages, including a guide to help you measure the width of your feet.

I FORGOT TO ADD MY DISCOUNT CODE CAN YOU ADD IT FOR ME?

Once an order is placed, if you have a code you forgot to use, it can only applied it via a refund. We are happy to do this but to avoid multiple refunds (should you need to return any products) we prefer if you receive the products first and if you are happy with them just drop us an email and we will apply any discounts then, via a refund.

HOW CAN I RETURN MY ORDER?

Returning products is easy to do and is done via our online portal. You don't need any paperwork or a printer.

We offer free returns for US customers 

To start your return, you will need your order number and the email address you used to place the order. Please click the link here to go to our deliveries and returns page and access the returns portal.

If you have any further questions, please email us at the address below.

Feel free to get in touch through our contact details below or alternatively you can also contact us at

help@sargassoandgrey.com  or +44 (0) 203 393 1349