Shipping and Returns

SHIPPING

Our shipping service is fast and seamless. All goods are shipped from the UK via FedEx on a DELIVERY DUTIES PAID basis. This means all tariffs and duties are included in the product price, and there will be no further duties or taxes to pay before you receive your shoes.

We offer two shipping services:

- Economy Delivery: $12.99 - FedEx - Approximately 5-7 business days

- Express Delivery: $19.99 - FedEx - Approximately 2-3 business days

Occasionally, FedEx may reach out to the recipient requesting completion of a FOOTWEAR FORM. If they text or email you, please let us know at Customer Service.

Important: Please do not reject the delivery if you receive a request for information. Rejecting a parcel causes significant delays in the shoes returning to the UK and incurs high return shipping fees. These extra costs would, unfortunately, have to be deducted from your final refund.

RETURNS

We offer free returns via our online portal. Upon receipt of your return, we will refund the full price paid for the shoes. Please note, we do not refund the above outward shipping charges.