Shipping and Returns

Shipping

Economy Shipping: $9.99 Royal Mail International Tracked (approximately 10-15 days)

Express DHL Shipping: $35 (approximately 2-3 business days)

Returns

We want you to be 100% happy with your shoes but should you need to return them, providing they are unworn and in a re-saleable condition (this includes unmarked soles, so please try on the shoes on a carpet), you can return them for within 28 days of receipt and obtain a refund, free exchange, or store credit (with additional bonus).

We offer free returns for US customers via our easy Returns Portal. Please visit the portal and enter your full order number (e.g #US1234) and the email address used to place the order.

Returns are processed at our US fulfilment hub, so the process is quick and easy. 

If you have any questions, please email us at help@sargassoandgrey.com.