Olivia Wide Width Pumps – Black Leather

'- Wide EE width toe box to give feet more breathing space
- Soft leather upper
- Durable half leather, half TPU sole
- Hidden Smooth & Soothe cushion panel in toe box to seamlessly comfort and protect sensitive toes
- Soft leather insole incorporated with double memory foam padding
- 4cm block heel with rubber incorporated heel tip

We understand shopping for shoes online can be tricky so we do all we can to help you find the right size first time. If you need assistance you might find the following helpful:

• Our online AI size finder tool (a brief questionnaire based on other shoe brands you wear to help you find the right fit in our shoes)
• Click the “Help Me Find My Size” button on the product pages- Our handy foot measurement guide - this will help you work out your foot width (assuming you already know your shoe size)
• Our insole size chart
• You can find insole measurements on the product pages and a guide to measure your own foot length. 

Finally, if you need further assistance, please email us at help@sargassoandgrey.com as we would be very happy to help you!

We appreciate our shoes are a considered purchase so you
will want to take the best care of them to ensure they last you a long time.
Our shoes come with a cotton dust bag to store them when not in use.

Leather shoes – We advise using a leather cream from time to time to nourish and protect the leather. Avoid leaving your shoes in direct sunlight or near heat as this can cause the leather to crack and split.

Suede – We strongly advise purchasing a suede protector spray and spraying the shoes (according to the instructions) before
each wear.

Heels – We specialise in occasion shoes, many of which have thin delicate heels. Unfortunately, there are many hazards for thin
heels such as drain covers, grates, pavement cracks and even sharp edges of stairs. Please take care when wearing thin heels on uneven ground. You might wish to purchase plastic heel protectors, especially if you will be wearing heels on grass. Please click here for an example: https://www.shoestringuk.com/shoe-accessories/clean-heel-stoppers

Cobblers can often repair scraped heels, but we also offer a
repair service so please contact us if you need this service. help@sargassoandgrey.com

Please click here for more detail information about shoe
care: https://us.sargassoandgrey.com/pages/how-to-care-for-your-shoes

ECONOMY DELIVERY - $9.99 Royal Mail International Tracked (approx. 10-15 days)

EXPRESS DHL DELIVERY - $35 (approx. 2-3 business days)

RETURNS

We want you to be 100% happy with your shoes but should you need to return them, providing they are unworn and in a re-saleable condition (this includes unmarked soles, so please try on the shoes on a carpet), you can return them for within 28 days of receipt and obtain a refund, free exchange, or store credit (with additional bonus).

We offer free returns for US customers via our easy returns' portal. Please click the link below and enter your full order number (e.g #US1234) and the email address used to place the order

 Returns Portal

Returns are processed at our US fulfilment hub, so the process is quick and easy). 

If you have any questions, please email us at help@sargassoandgrey.com